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Programs and Services for Older Adults and Adults with Disabilities

Aging & Independence Services (AIS) Call Center

The AIS call center is a gateway for up-to-date information about resources and assistance for older adults, people with disabilities, and their family members. Answering the phones are specialists trained and authorized to assess your needs and help you find the right services. For more information, call 1-800-339-4661 or click here to learn more.  

Do you suspect elder abuse or abuse of an adult with a disability? 

Click here to learn more about who can report abuse and how to report abuse of older and disabled adults, or call 1-800-339-4661.

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Care and Lifetime Planning Assistance

FIRST Case Management Program 

FIRST is a free, 4-month home-based program for people who are having difficulties with their memory. The program also helps caregivers of people living with dementia. FIRST serves those who live in the North County region, or within select North-Central San Diego communities (most ZIP codes north of the 52 freeway and west of the 15, as well as the communities of Escondido, Rancho Bernardo, Poway, Scripps Ranch, Kearny Mesa, and Tierrasanta).  

A social worker will conduct an assessment of your needs and work with you to create a plan. You will get connected to resources and learn ways to handle living with memory problems or caring for someone with dementia. Additional services include life planning (finances, legal issues, future care) and caregiver support (education, respite).

To self-refer or to refer someone else, please click below to download the referral form and email referrals to

Respite Care

Caregiving can be demanding. Respite care can help by providing the opportunity for caregivers to take a break, rest, and re-charge while their loved one’s needs are met. The County of San Diego now offers affordable respite services to help give caregivers of those living with Alzheimer’s disease or dementia a much-needed break. The program is built on a cost-sharing model whereby the County pays 50% of the cost of services and the caregiver pays the other 50%.

The service is offered in partnership with two providers: Coast Care Partners and Southern Caregiver Resource Center. Each provider offers similar pricing and respite options, such as home care, adult day-care, and short stays at local assisted living centers.

To learn more about affordable respite care options, contact either provider:

Coast Care Partners (Respite Well Program): call (888) 667-9237. Click here for more information about the Respite Well program.

Southern Caregiver Resource Center (TogetherCare Program): call (858) 268-4432 or email Click here for more information about the TogetherCare Program.

Coast Care Partners Linked Logo
Southern Caregiver Resource Center Linked Logo

How to Address Safety Concerns

Take Me Home Program

Take Me Home is a regional, photo-based information system designed to assist law enforcement when they make contact with members of the community who have disabilities such as Alzheimer’s disease, dementia, deafness, autism, or developmental disabilities. Hosted by the Sheriff’s Department and accessible to all branches of law enforcement in San Diego County, the Take Me Home registry captures crucial information about registrants such as a full description, routines, favorite attractions, communication needs, emergency contact information, and any other special needs the registered person may have. To learn more or to add someone to the registry, click here

Take Me Home Program Logo

Do you suspect elder abuse or abuse of an adult with a disability?

Adult Protective Services (APS) serves adults 65 and older and dependent adults 18 and older, who are harmed, or threatned with harm, to ensure their right to safety and dignity. APS investigates elder and dependent adult abuse, including cases of neglect and abandonment, as well as physical, sexual and financial abuse. Click here to learn more about who can report abuse and how to report abuse of older and disabled adults or call 1-800-339-4661.


Additional Caregiver Resources

Caregiver Picture

The San Diego Union-Tribune compiles caregiving-related articles, local resources, and advice on topic such as caregiving essentials, dementia care, staying healthy, housing choices, and financial matters. For more information, click here to visit their website. 

Caregiver Coalition of San Diego

The Caregiver Coalition of San Diego offers free conferences, webinars, events, forums to support your efforts as a caregiver. To learn more about the Caregiver Coalition of SD, click here

Now Available: Download and check out the Caregiver's Handbook 2019 Edition below. 

Caregiver Handbook Picture

General Information and Assistance

2-1-1 San Diego

2-1-1 San Diego is the region's trusted 24/7 quick connection to more than 6,000 local community, health, and disaster support services. To get connected, simply dial 2-1-1. The call is free and confidential and available in more than 200 languages. To learn more, click here to visit their website.